Privacy policy

Introduction

Welcome to https://rydr.one/,operated by RYDR (“we”, “us” or “the Company”). Your privacy is important to us, and we are committed to protecting your personal information.

1. Information We Collect

a. Personal Information

We collect information you voluntarily provide, such as:

  • Name, email, phone number.
  • Billing and shipping address.
  • Payment details.
  • Optional information, like food preferences or dietary requirements.

b. Automatically Collected Information

When you use our Website, we may automatically collect:

  • IP address, device, and browser information.
  • Pages visited, time spent, clicks, and browsing behaviour.
  • Cookies, pixels, and similar tracking data.

c. Information from Third Parties

We may receive data from trusted sources, including:

  • Payment gateways for transaction verification.
  • Logistics partners for order delivery updates.
  • Social media platforms, if you interact via those accounts.

2. How We Use Your Information

We use your information for purposes such as:

  • Order fulfilment: Process payments, deliver products, handle returns, and respond to inquiries.
  • Account management: Create and maintain user accounts and purchase history.
  • Website improvement: Analyse usage patterns, troubleshoot issues, and enhance functionality.
  • Communication: Send transactional messages, shipping updates, newsletters, and marketing materials (with consent).
  • Legal compliance & security: Comply with applicable laws, prevent fraud, and protect our systems.

3. How We Share Your Information

We may share your information in the following cases:

  • Service providers: Payment processors, delivery partners, IT vendors, and marketing agencies.
  • Legal obligations: Government authorities, regulators, or courts as required by law.
  • Business transactions: During mergers, acquisitions, or asset sales.
  • Marketing partners: With your consent, to provide personalised offers and promotions.
  • We do not sell your personal information to third parties.

4. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Improve Website performance and functionality.
  • Personalize your browsing experience.
  • Track analytics to understand usage patterns.
  • You may manage or disable cookies through your browser, but some Website features may be limited if cookies are disabled.

5. Data Security

We implement industry-standard safeguards to protect your personal data against unauthorized access, misuse, or disclosure.

While we take all reasonable precautions, no system is completely secure. You are encouraged to keep your account credentials confidential.

6. Your Rights

You have the right to:

  • Access, correct, or update your personal information.
  • Request deletion of your personal data, subject to legal obligations.
  • Withdraw consent for marketing communications at any time.
  • Data portability:Receive your data in a structured, machine-readable format.
  • Lodge complaints with the relevant data protection authority.

To exercise your rights, contact us at care@rydr.one

7. Data Retention

We retain your personal information only as long as necessary for the purposes described or as required by law. Outdated or unnecessary data will be securely deleted.

8. Children’s Privacy

Our Website is intended for users 18 years and older. We do not knowingly collect personal data from children under 18. If we become aware of such data, it will be promptly deleted.

9. Updates to This Privacy Policy

We may update this policy to reflect changes in laws, business operations, or technology. The latest version will always be posted on our Website with an updated effective date. We encourage users to review the policy periodically. 

10. Contact Us

For questions, concerns, or requests regarding your personal information:

Email: care@rydr.one

Address:3, Industrial Area, Singasandra, 560068 Bangalore, KA, India

By using our Website, you consent to the practices described in this Privacy Policy.